Sales Development Representative (SDR)

Who We Are:

At Progress Learning, LLC, our mission is to help all students across the country master state standards by empowering educators with personalized teaching tools and support. When we hire, we look for more than skill sets. We look for people who share our passion for education, who care about teachers, and who believe every student can succeed.

What We Are Looking For:

We are looking for driven candidates with a dynamic set of skills. Sales Development Representatives (SDRs) are responsible for appointment and meeting scheduling (demos), targeted outbound prospecting, and relationship building. As the initial point of contact for the company, SDRs need to showcase proficiency in product knowledge and understanding of the target market. SDRs who excel and surpass expectations may be evaluated for potential opportunities within our Account Executive team.

Opportunities are available in both remote and hybrid work arrangements. Team members located in the Dallas–Fort Worth area may work a hybrid schedule from our Plano, TX office, with remote work on Wednesdays. Candidates located outside the area will be considered for fully remote positions.

Duties Include: 

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT
• Responsible for an assigned territory or portfolio of customers to target for remote sales development calls
• Partner with marketing to ensure that all qualified leads are effectively flowing through our lead-handling processes
• Coordinate with AE team members to understand customers’ unique needs and potential sales opportunities
• Reach out to contacts to promote new and existing products and services
• Select appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets
• Develop connections with prospective customers, and builds long-term relationships
• Utilize Salesforce (and other items in our tech stack) for all activities related to prospecting, i.e. inbound leads, conference leads, cold calls, emails etc.
• Identify the needs of prospects, determine if they could be a viable opportunity, and book appointments for the appropriate AE
• Proactively seek new opportunities within assigned territories and markets
• Identify areas for cross-selling Progress Learning products
• Work on company-based sales initiatives in collaboration with sales leadership

Preferred Skills

• Have a desire to work with an awesome product that you can sell with enthusiasm
• Have a proven track record of sales success
• Strong communicator with the ability to communicate effectively and persuasively that coincides with being able to know your audience
• Ability to prospect in a variety of contexts, including emails, phone calls, events, in-person sales pitches, and other industry meetings
• Strong organizational skills that result in the completion of daily tasks and successfully meeting all goals

Required Skills, Behavior, or Knowledge

• Communication Skills: Strong verbal and written communication skills to articulate product value propositions and engage prospects effectively
• Active Listening: Ability to listen attentively to prospect needs and gather valuable information to tailor the sales pitch accordingly
• Research and Prospecting: Proficient in researching and identifying potential prospects, industries, and market trends to enhance targeted outreach
• Time Management: Effective time management skills to prioritize tasks, handle multiple prospects simultaneously, and meet outreach quotas
• Adaptability: Ability to adapt to changes in prospecting strategies, market conditions, and product updates
• Tech Savvy: Comfort and proficiency with technology, including but not limited to email platforms, social media, and sales automation tools
• Resilience and Persistence: Resilience to handle rejection and persist in outreach efforts, maintaining a positive attitude and motivation
• Problem-Solving: Strong problem-solving skills to address prospect objections and find creative solutions to challenges
• Team Collaboration: Ability to work collaboratively with Account Executives, Marketing, and other teams to align strategies and share insights
• Goal-Oriented: A proactive and goal-oriented mindset, with a focus on achieving and exceeding performance metrics and targets
• Coachability: Willingness to learn and adapt based on feedback from managers, peers, and changing market dynamics
• Professionalism: Maintain a high level of professionalism in all interactions, whether through written communication, phone calls, or face-to-face meetings
• Empathy: Develop and demonstrate empathy to understand and connect with prospects on a personal level, building rapport and trust.
• Curiosity: Curiosity to ask insightful questions and explore prospect pain points, challenges, and goals in-depth
• Ownership: Take ownership of assigned tasks, leads, and responsibilities, demonstrating a sense of accountability for outcomes
• Continuous Learning: A commitment to ongoing self-improvement and learning about the industry, products, and sales techniques
• Integrity: Uphold a high level of integrity and honesty in all interactions, ensuring a positive representation of the company’s values

Benefits

Progress Learning offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental, and Vision insurance
• Company-paid Short-term Disability, Long-term Disability, and Life & AD&D coverage
• 401(k) with employer match
• 20 days of PTO annually, prorated for new hires, and 11 paid holidays
• Paid maternity and paternity leave
• All work equipment provided

Equal Opportunity Employer Statement

Progress Learning is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.